Fulfillment

Once orders are confirmed, we will begin creating your customized order. All orders are considered customized, however if the order contains inventory already on hand, it will be shipped within 1-2 business days. Orders needing to be made will be placed in a queue and made in sequential order. Turnaround time on most orders will be within a few weeks, however during periods of many orders, it may take longer.

Refunds

Refunds can be requested by contacting us at the email on the bottom of the Home Page. Feel free to let us know that you would like a refund, and we will get it processed. If there are damaged products found after receiving it in the mail, we will happily remake and replace those products for you. If your package does not arrive within a reasonable time frame after receiving your shipping confirmation email, please contact us by the means stated above so we can assess the situation. We cannot control international customs regulations and ask that our customers understand potential delays when our packages cross international borders.